Your privacy matters to us. This page explains exactly what information jbaji collects when you use our platform, why we collect it, how we store it, and what rights you have over your own data.
Before you read the full policy, here's a plain-language summary of how jbaji handles your personal information.
All personal data stored by jbaji is encrypted at rest using industry-standard protocols. Your account details, payment records, and identity documents are never stored in plain text.
jbaji does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the platform and comply with legal obligations.
jbaji only collects the data that is genuinely necessary to run your account, process payments, and meet compliance requirements. We don't collect data just because we can.
You can request access to your data, ask for corrections, or request deletion at any time by contacting jbaji support. We respond to all data requests within a reasonable timeframe.
jbaji does not store your bKash or Nagad PIN or full account credentials. Payment processing is handled directly by the payment providers through their own secure infrastructure.
jbaji keeps your data only for as long as it is needed. Once your account is closed and the legally required retention period has passed, your personal data is deleted or anonymised.
jbaji ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how jbaji collects, uses, stores, and protects your personal data when you visit jbaji.vip, register an account, make a deposit, or interact with any part of our service.
We understand that handing over personal information to an online platform requires trust. That trust is something jbaji takes seriously. We have designed our data practices to be transparent, proportionate, and respectful of your rights as a player.
This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and jbaji.
If you have any questions about this policy or about how jbaji handles your data, you can contact us at any time at [email protected].
jbaji collects personal data in two broad categories: information you provide directly, and information that is generated automatically when you use the platform.
Information you provide directly:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity data | Full name, date of birth, gender | Registration, KYC verification |
| Contact data | Email address, phone number | Registration, support requests |
| Account data | Username, password (hashed), account preferences | Registration, account settings |
| Identity documents | National ID, passport scan | KYC verification on request |
| Financial data | bKash/Nagad account number, transaction references | Deposits and withdrawals |
| Communications | Support chat logs, email correspondence | When you contact jbaji support |
Information collected automatically:
jbaji collects your personal data through the following channels:
jbaji uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so.
jbaji processes payments via bKash and Nagad. When you make a deposit or request a withdrawal, the transaction is handled directly between you and the payment provider through their own secure systems.
jbaji stores the following payment-related data for financial record-keeping and compliance purposes:
Payment records are retained for a minimum of five years in accordance with financial compliance requirements. After this period, records are deleted or anonymised.
jbaji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
jbaji uses the following types of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Required for the platform to function — login sessions, security tokens | No — platform will not work without these |
| Functional cookies | Remember your language, display preferences, and game settings | Yes — but some features may be affected |
| Analytics cookies | Help us understand how players navigate jbaji so we can improve the platform | Yes |
| Security cookies | Detect suspicious activity and protect against fraud and account takeover | No — required for account security |
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of jbaji. jbaji does not use third-party advertising cookies or tracking pixels for external ad networks.
jbaji retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and our operational needs.
After the applicable retention period has passed, your personal data is either permanently deleted or anonymised so that it can no longer be linked back to you.
jbaji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
As a jbaji player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].
Request a copy of the personal data jbaji holds about you.
Ask us to correct any inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we process your data in certain circumstances.
Object to processing of your data for direct marketing at any time.
Request your data in a structured, machine-readable format.
jbaji will respond to all data rights requests within 30 days. In some cases — particularly where legal retention obligations apply — we may not be able to fulfil a deletion request in full. We will always explain the reason if this is the case.
jbaji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on jbaji, please contact us immediately at [email protected].
Upon receiving such a report, jbaji will investigate promptly. If a minor's account is confirmed, it will be closed immediately, any balance will be returned to the depositing payment method, and all associated personal data will be deleted.
jbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we handle your personal data, jbaji will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of jbaji after updated policy terms have been published constitutes your acceptance of those changes.
We encourage you to review this page periodically to stay informed about how jbaji protects your privacy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jbaji handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and aim to respond within 24 hours.
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